Session Control and Management
Managing active sessions is vital for securing your account. It allows you to monitor where and how your account is accessed.
You should regularly review and terminate any suspicious sessions.
- Log in to your account.
- Navigate to 'Active Sessions'.
- Review device locations and times of access.
- Logout from devices you do not recognize.
Device Verification
Device verification helps ensure that you are accessing your account from trusted devices. This is particularly important if you are resetting your password.
If prompted, verify your device through the received code.
- Provide the verification code sent to your email or phone.
- Ensure your device is secured and not shared.
- Regularly update your trusted devices list.
Troubleshooting Common Reset Issues
Users may encounter common issues while attempting to reset their accounts. Addressing these proactively can save time.
Common issues include not receiving the reset email or errors during verification.
- Check your spam or junk folders for reset emails.
- Ensure you are using the correct email address.
- Clear your browser's cache if issues persist.